Non-Defective Novelty Return

In order for a non-defective novelty to be considered for return, the following criteria must be met:
  • Not eligible for return, includes but not limited to: Dildos of any kind. Plugs of any kind. BDSM/sensation toys. Dildo harnesses. Restraints/cuffs. Lube/safer sex products. Cosmetics. Incoqnito items. Media (games, books, DVDs). Holiday and seasonal items. Clearance items.


  • We are sorry, in order for us to keep our prices down we do not offer satisfaction guarantees. We do not endorse the claims of manufacturers.


  • Item must be in a factory sealed package which has been unopened or tampered with in any way.


  • Refunds will be denied for items deemed used, tampered with or altered in any way. Items returned in this condition will not be credited and will be disposed of.


  • Please be advised that we do not pay for shipping on returns. For your protection, please use a traceable method of return such as UPS, FedEx or USPS Priority Mail. If the item is not received in our warehouse, we cannot credit you for it.


  • A merchandise credit will be issued. If a refund is desired, there will be a 15% restocking fee deducted from the refund. If you received Free Shipping and the refund brings you below the $99 total, the original shipping fees will also be deducted. Any original shipping fees will not be refunded.


  • The RMA (Return Merchandise Authorization) number must be written on the outside of the return package.

  • By submitting this form you acknowledge that you understand these conditions.

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